Feedback From Me

Series - Manual of Me

👍 I am committed to providing direct feedback.

👍 The #1 way to succeed is to make measurable business impact that’s in-line with our delivery commitments & technical vision. If you’re not sure how your role or work output contributes to business impact and/or if it’s not clear how to measure it, do not proceed until we are aligned.

✋ I make it a point to show appreciation every day. Should you consistently exceed my already elevated expectations, you can expect recognition, both privately and publicly.

⚠️ I approach our work with immense passion, and my communication may come across as confrontational at times because I’m willing to strongly agree or disagree with you. In case it rubs you the wrong way (which is bound to happen occasionally), here’s why:

1️⃣ I’m genuinely excited about the substance of our disagreements (ideally, this should be the most enjoyable aspect of our collaboration, especially if our working relationship is solid).

2️⃣ There may be instances where I believe something you’ve done is inadequately constructed, incomplete, or simply doesn’t meet my expectations. Like everyone, I have certain triggers that make me view my colleagues unfavourably, and these are mine:

💪 You’re giving up too soon and aren’t showing enough grit.
I value perseverance and resilience when facing challenges. I truly appreciate it when you demonstrate creativity, tenacity, and the ability to overcome adversity.

🤓 You aren’t showing enough rigour.
Rigorous examination of relevant evidence, integration of information from various sources, and the application of sound judgment to make well-informed decisions is something I highly value.

💥 Connecting your work to the impact on our quarterly delivery commitments is crucial. I admire when you can maintain a clear alignment between your priorities and the company’s goals, without wasting time on less important matters.

🤝 Creating a collaborative and positive work environment is essential. I value when you bring a sense of realistic optimism, humility, and most importantly, self-awareness to our teams. Understanding different social styles and showing empathy, compassion, assumed benevolence, and humanity are highly appreciated.

👀 You are shirking responsibility and not acting like an owner.
Taking ownership and responsibility for your actions is vital. Be proactive in driving the change you want to see in our team, embrace calculated risks, and speak up when you identify issues, offering innovative solutions.

👑 Demonstrating leadership and a genuine commitment to engaging with your team and the work at hand is also something I look for.

✍️ If you exhibit behaviour falling into any of the above categories that triggers a negative reaction from me, I’ll communicate my observation, share how it affected people around you, ask for your perspective, and then provide clear feedback. I’ll do this either immediately if we’re in a private setting, after the meeting, or during our weekly one-on-one session. If we agree on the issue, I expect swift acknowledgment, mitigation, and resolution.

3️⃣ There may be occasions when I’m frustrated because you’ve repeatedly fallen into the patterns described in 2️⃣, which has eroded my trust. This is after providing you with enough opportunities to improve. In such situations, I might become overly critical, which is unpleasant for both of us.

4️⃣ There may be times when I don’t listen effectively. If this happens, I may realise it later and will apologise, especially if you’ve documented what you were saying and I later recognise my oversight. I genuinely appreciate you holding me accountable for this.

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